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Terms and Conditions

This page explains our terms and conditions of sales, returns and privacy. It refers to this website (www.hindiindie.com) and the products listed for sale. Please read these conditons thoroughly before ordering our products.
When using our website, you agree to these terms and conditions. If you do not accept our terms and conditons, please do not use this website.
www.HindiIndie.com is owned and operated by Petra Bradley, registered in NSW Australia. Petra can be contacted at sales@hindiindie.com or by using the contact form on www.hindiindie.com
We currently only sell in Australia and all items include GST (goods and service tax). If you live outside this country and wish to purchase our products, please contact us at sales@hindiindie.com to enquire on pricing and shipping costs.
Payment can be made by credit card using the PayPal payment gateway. All major credit cards and Paypal accounts are accepted. Orders will only be processed after payment has cleared into our account. The dispatch date of items is usually within 7 days. We will contact you if there are further delays with your order. No product will be dispatched before full payment is made.
We reserve the right to refuse orders made by you for any reason. Buyers must be over 18 to purchase products from this site and reside in a country we service.
We have the right to revise and amend these terms and conditions from time to time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Returns Policy
At HindiIndie we think you will love our products, although if you have any problems with sizing or unhappy with something, we will be happy to refund or exchange what you purchase. 
Postage of return items is the responsibility of the customer, and refunds and exchange items are for the item price only. This excludes any warranty or workmanship issues. These will be refunded or exchanged for the sale amount including postage.
Please contact us to organise a product return. Items must be returned to us in a saleable condition, including all original packaging. In interests of hygiene, please wear underwear when trying on clothing and ensure they are kept clean and unmarked.
Pierced Jewellery is not returnable due to hygiene reasons.
Cancelled Orders
Changed your mind about your order? You will need to contact us within 24 hours of making the order to cancel or amend it. Please be sure on what you are ordering before commiting to the purchase.
You agree to indemnify, defend and hold harmless HindiIndie.com, its owners, management, employees and consultants from any third party claims, damages, liability, and costs arising from your breach of these terms and conditions.


Intellectual Property

All and any intellectual property rights in connection with the products on this site are absolutely owned by HindiIndie.com


Events Outside of our Control
We will not be held responsible for events outside of our control including courier failures, natural disasters, civil unrest, acts of government or any major act or failure that affects delivery, sale or return of our product.


At HindiIndie.com, we are committed to keeping and respecting privacy of our customers and users of our website.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
Your information is only collected as you choose to voluntarily provide it to us. If you place an order to us, certain information is required including postal and contact details. We will not pass your information on to any third parties excluding our marketing and delivery contractors.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at sales@hindiindie.com


Email Marketing
With your permission, we may send you emails about our store, new products and other updates. 


Our site uses cookies (not the type you eat), and you will need to understand and accept that information about your location including IP address may be tracked during your visit to our site. Cookies do not include confidential information such as your home address, telephone number or payment details. We do not use this information to identify you personally, rather to ensure the very best peresonal experience on our website.
By disabling cookies on your browser settings, you understand that the performance of our shop website may be impacted. Your profile on our site will not be saved if you have disabled cookies, or if accessing the website from a different device.


Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
 _secure_session_id, unique token, sessional
 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.


To learn more about cookies, visit www.allaboutcookies.org or for more information about safety online, please visit www.google.com/intl/en-AU/goodtoknow 


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.


When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.


After Sales Service
Any questions, comments or request regarding these terms and conditions, or our products should me addressed to sales@hindiindie.com or sent via our online contact form on this website.


Thank you for taking the time to read this. We hope you love our products as much as we do!


Happy Shopping. Namaste