Indian Railways’ online ticket booking portal IRCTC and its app went down due to technical problems. People had to face this during the peak time of Tatkal. Due to technical fault during peak booking hours, there was more trouble in booking Tatkal tickets. According to the report of outage tracking platform Downdetector, around 2500 users reported outage cases at 10.25 am. At this time the complaints of outage on the platform were at its peak. However, the problems were resolved after some time, but complaints of outage from many cities of India went viral on the internet. According to the outage map of Downdetector, the website of IRCTC i.e. Indian Railway Catering and Tourism Corporation was down in many cities of India in the morning. These included names like New Delhi, Ahmedabad, Surat, Mumbai, Madurai, Chennai, Bengaluru, Hyderabad, Nagpur, Jaipur, Lucknow and Kolkata. People expressed anger on social media platform X
Although no statement has been issued by IRCTC regarding this yet, but the users had to face a lot of trouble. Due to the problem on the IRCTC website, users turned to social media. People posted a lot about this problem on social media platform X and showed a lot of anger against IRCTC and criticized it. One user wrote, ‘IRCTC website is down, there is a lot of trouble in booking tickets, my payment is also stuck. Please look into it and solve it as soon as possible.’ Another user wrote, ‘IRCTC website is down again in immediate time, it is very disappointing.’ IRCTC website was down on 9 December also This is the second time in December that IRCTC website has been down, due to which ticket booking of thousands of passengers was affected. Earlier it was down on 9 December also. IRCTC had told the reason for this as maintenance. IRCTC had told that from 4 pm on 9 December to 4 pm on 10 December, new registration, change in login password and update of profile password will not be possible. What to do when IRCTC website is down
When IRCTC website is down, a down time message is often visible to the user, which says that e-ticketing service is not available due to maintenance, try after some time.
In such a situation, users can call customer care numbers 14646, 08044647999 and 08035734999, or can also tell their problem through email, for which you can message on etickets@irctc.co.in. IRCTC share fell 21% in 6 months
The effect of the outage was also seen on IRCTC shares and it saw a decline of about 0.74% on Thursday (26 December) and closed at Rs 783. The company’s share has fallen 3.92% in a month, 20.95% in 6 months and 9.98% in a year. This year alone, from January 1 till now, IRCTC has given a negative return of 12.20%. IRCTC was incorporated in Indian Railways in 1999
Indian Railway Catering and Tourism Corporation (IRCTC) is a ‘Mini Ratna (Category-I)’ Central Public Sector Enterprise under the Ministry of Railways, Government of India. IRCTC was incorporated on 27 September 1999 as a branch of Indian Railways. Its objective is to manage catering and hospitality at stations, trains and other places. Along with this, it is to promote domestic and international tourism through the development of budget hotels, special tour packages, information and commercial publicity and global reservation system. IRCTC’s corporate office is in New Delhi. IRCTC’s core activities
